FAQ

FAQ's - For Businesses & Organizations

See the Frequently Asked Questions below for answers to some of our customer’s most common questions about Integrity’s services.

QUESTION #1:

We need extra help in our office but aren’t sure for how long – is there a minimum assignment length that we have to agree to?

ANSWER:

No. Temporary assignments can be for any length of time - between a couple of days to a couple of months. Integrity does not require customers to commit to a particular number of days for temporary assignments.

QUESTION #2:

If we submit a requisition for temporary services to Integrity, are we contractually committed to using your service exclusively?

ANSWER:

No. Integrity does not force exclusive contractual terms on its customers.

QUESTION #3:

How do I know that the employee you’re sending to my office has the skill and ability to perform the job?

ANSWER:

Every employee has completed skills testing. Integrity uses advanced skill & knowledge assessments to measure employees’ real ability. No one is assigned to a job who hasn’t demonstrated competency in the technical requirements of the position.

We have spoken with their previous employers. No one is hired by Integrity before we’ve completed his employment references. We know how our employees perform on the job.

Every employee has direct work experience in the job they are assigned to. We don’t audition people – only those employees who have previously worked in the functional roles we fill are assigned to our customers.

QUESTION #4:

Can I hire your temporary employee?

ANSWER:

Yes. If you really like the temporary employee assigned to your office and want to offer her a regular position with your company, you’re able to do that under the terms of service. Details are in your Staffing Order Authorization.

QUESTION #5:

I need a lot of people for a project – do you have enough qualified employees available?

ANSWER:

Yes. Integrity maintains a large active pool of skilled employees at all times. If you need 5, 10, 25, or even 50 people to work for you right away, we have qualified personnel ready to go.

QUESTION #6:

When we have a temporary from Integrity working in our office, is my company responsible for payroll liabilities such as employer taxes and Unemployment Insurance?

ANSWER:

No. Integrity is the employer of record for all temporary personnel assigned to your office. We pay for all employer related costs such as taxes, Unemployment, Workers’ Comp., and benefits. Also, all of Integrity’s employees are bonded – so your company is protected from liability.

QUESTION #7:

We need help hiring people for regular positions in our organization. Does Integrity provide recruitment & hiring services?

ANSWER:

Yes. Our Temp-to-Hire and Recruiting services enable you to interview pre-screened candidates who are qualified for your specific positions. When you’ve selected the candidate that you want, we’ll help you with the offer and the onboarding.

FAQ's - For Candidates

Get answers to some of the most common questions asked by job seekers like you.

QUESTION #1:

I had an interview with a Staffing Manager. Am I hired?

ANSWER:

Completing the candidate screening process is the first step required to work for Integrity. Once your personal interview, skill tests, employment history & background checks are completed satisfactorily – your name will be added to our availability pool. But you’re not actually an employee until you start an assignment… so read on.

QUESTION #2:

When will I receive an assignment?

ANSWER:

When a job opportunity that matches your skill set and experience becomes available, you’ll receive a phone call from a Staffing Manager. We’ll give you the details of the job and ask you if you’re interested. If you are, and commit to the work schedule and time period of the assignment, you’ll be hired for that job.

QUESTION #3:

What should I do to increase my chances for getting a job offer from Integrity?

ANSWER:

Answer the phone when we call you. If we have to leave a voicemail, we may have already hired another person for the job by the time you call us back.

Return our message promptly. If you can’t take the call right away, be sure to call us back as soon as possible.

Keep us informed. Call or email us when your schedule or availability changes – and don’t hesitate to check in with us every 7 to 10 days to keep your name at the top of our list.

QUESTION #4:

If I work for Integrity, am I really an employee? (or am I a freelancer or contractor)

ANSWER:

You’re really an employee. Everyone who works on temporary assignments through us is hired as a W-2 employee of Integrity Personnel. What does that mean?

You’re paid your full hourly wage for every hour you work on assignment (we don’t play games with your paycheck).

Your personal income taxes are withheld from your paycheck (you’ll receive a W-2 at the end of the year).

Integrity pays for Workers Compensation, Unemployment Insurance, and the employer portion of Medicare and Social Security for the entire time that you’re working for us.
You will never be charged any fees for anything by Integrity.

QUESTION #5:

How is my pay determined?

ANSWER:

Integrity sets wages at market rates – that means that employees are paid the same as people working in a similar job at other companies in our region.

Rates vary from job to job based on the responsibilities of the assignment. Every time you receive an assignment offer, the Staffing Manager will tell you the hourly pay rate. If you take a job with us, you’re accepting that rate of pay for the length of the assignment.

QUESTION #6:

Does Integrity retain a portion of my pay rate as part of their service?

ANSWER:

No – Absolutely Not. Don’t ever work for a company that takes part of your wage or “pay rate” as a fee for service!

Integrity, and most every temporary staffing firm in the U.S., bills business customers directly for their services. That’s how they earn their revenue.

Your pay rate is locked in at the start of your assignment, and you receive every penny of it right up through your last hour worked.

QUESTION #7:

I’m looking for a regular (“full-time”) job. Does Integrity offer those?

ANSWER:

Most companies today hire employees for their offices through staffing firms. It’s become the standard process for filling regular positions. The best way to find “full-time” opportunities is to work in temporary or temp-to-hire assignments. We help our employees get noticed by the companies we work for … and we’re usually the first to know when a company is hiring.

Ready to get started with Integrity?

It’s easy! Just click on the contact box below and we’ll provide all of the information you need to select the best program for your business.

1320 Hausman Road, Suite 200
Allentown, PA 18104

Hours

8:00 am - 5:00 pm EST

Phone

610-433-3500

Fax

610-433-7036

Email

info@integritypersonnel.com