Anyone can occasionally be tone deaf. For others, it’s a chronic condition.
A lot of arrogant bosses have had their true nature caught on video recently. I find it both entertaining, as well as educational. Here’s a
What it Really Takes to Lead
This is the one characteristic that distinguishes a leader from a manager. Learn what underpins all other leadership skills. What’s your management style? Seems like
Accounting for Normal People
If you’ve always wondered why bookkeeping never seems logical, or wasted hours looking for old receipts because your accountant said you’re going to owe a
Small Stuff: Charging Customers Credit Card Fees
I usually write about larger themes on business growth. However, it’s often the small stuff that can hurt. Passing on credit card fees to customers
Businesses Can’t Do Everything Well
Caution! The following terms may make you feel queasy: Accounting, I.T., Marketing, H.R. If you’re breaking out in a cold sweat then you’re definitely a
You Will Piss Off a Customer
As the saying goes, “you can please some of the people all of the time, you can please all of the people some of the
Make Hiring Easier with One Simple Rule
Ignore the doom & gloom reporting about how difficult it is to find employees today. There is one hiring tactic that always works, regardless of labor market conditions.
Why Paid References Are Evil
There’s an entire industry holding people’s employment data hostage. Employers need to be aware of who they’re getting references from and how they’re enabling a sh**ty business.
Hire with More Confidence
First thing to know as you start reading this: there are no magic formulas for making good hiring decisions. Whether you’ve hired 2 or 200
Grow Your Business with Just 3 Numbers
Small business owners constantly look at the top line of their financial report to see how well they’re doing. This is because we’re taught that
How to Benefit from Good Advice
It’s getting harder to buy a lot of products these days. We see how supply chain disruptions across the planet are impacting business’ ability to
The Benefits of Collaboration Now
I had my belief in the benefits of collaboration re-ignited. The mesmerizing coverage of the SpaceX Resilience launch showed me what people can do when they get collaboration right!
Is it Safe to Come Out Yet?
The damage to business from the global pandemic is just beginning. Instead of waiting for positive signs, use a better method to manage risk in your business.
COVID-19 Crisis: This is Real
The COVID-19 crisis is growing rapidly. Businesses across all sectors need to actively respond immediately to protect themselves from the economic hit.
New O.T. Rule will Cost Small Businesses
Change in overtime eligibility will have a disproportionate impact on small businesses next year.
Hire Slow, But Hurry Up!
Business owners can make better hires by applying basic sales principles to their recruiting activity. Effective hiring requires a process.
