Accounting for Normal People
If you’ve always wondered why bookkeeping never seems logical, or wasted hours looking for old receipts because your accountant said you’re going to owe a penalty … you’re not alone. “Don’t let accountants run your business!” My dear dad gave me that advice when I started my own company. This was especially meaningful because not […]
Small Stuff: Charging Customers Credit Card Fees
I usually write about larger themes on business growth. However, it’s often the small stuff that can hurt. Passing on credit card fees to customers is a sure way to piss them off. I’ve noticed many businesses in both the retail and service sectors are charging their customers extra to pay with credit cards. From […]
Businesses Can’t Do Everything Well
Caution! The following terms may make you feel queasy: Accounting, I.T., Marketing, H.R. If you’re breaking out in a cold sweat then you’re definitely a small business owner. As a business owner, the chances are that you’re pretty good at something. In fact, I’ll bet your business delivers an outstanding product or service to its […]
You Will Piss Off a Customer
As the saying goes, “you can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.” This is true in every sphere of human interaction. For our purposes here, we’ll stick with how […]
Grow Your Business with Just 3 Numbers
Small business owners constantly look at the top line of their financial report to see how well they’re doing. This is because we’re taught that the number one way to grow a business is to sell more. As the marketing expert, Gary Vaynerchuck, often says … “offense always solves problems”. However, I think it’s more […]
Is it Safe to Come Out Yet?
The damage to business from the global pandemic is just beginning. Instead of waiting for positive signs, use a better method to manage risk in your business.
COVID-19 Crisis: This is Real
The COVID-19 crisis is growing rapidly. Businesses across all sectors need to actively respond immediately to protect themselves from the economic hit.
New O.T. Rule will Cost Small Businesses
Change in overtime eligibility will have a disproportionate impact on small businesses next year.
Hire Slow, But Hurry Up!
Business owners can make better hires by applying basic sales principles to their recruiting activity. Effective hiring requires a process.