You Will Piss Off a Customer
As the saying goes, “you can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.” This is true in every sphere of human interaction. For our purposes here, we’ll stick with how […]
The Benefits of Collaboration Now
I had my belief in the benefits of collaboration re-ignited. The mesmerizing coverage of the SpaceX Resilience launch showed me what people can do when they get collaboration right!
Is it Safe to Come Out Yet?
The damage to business from the global pandemic is just beginning. Instead of waiting for positive signs, use a better method to manage risk in your business.
Hire Slow, But Hurry Up!
Business owners can make better hires by applying basic sales principles to their recruiting activity. Effective hiring requires a process.
